Rental AutoPilot Staff app
Find quick guidance for access, notifications, mobile permissions, guest contacts, and account or privacy requests.
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When contacting support, include your organization, account email, device model, iOS or Android version, app version, the page or feature involved, and the approximate time the problem occurred. Do not send your password, verification code, or full payment-card details.
The Staff app requires an active Rental AutoPilot account supplied by your organization. Your administrator controls which properties and modules you can access.
If sign-in fails, confirm the email or username with your administrator, check your connection, and try again. Ask your administrator to verify that the account is active before requesting a reset.
In device Settings, confirm that Rental AutoPilot can show notifications and badges. Inside the app, sign in and allow notification access when requested.
The badge can include unread messages, pending accounting work, and CMS Notification Center items available to your account. Signing out should disable future notifications for that app installation and clear its badge.
These permissions are requested only when a feature needs them, such as attendance, PLN meter scanning, operational attachments, calls, or location-assisted work. You can review or change permission in your device's Settings app.
If a permission is denied, the related feature may not work until permission is restored. Background location is used only for enabled attendance or configured working-window workflows described in the Staff App Privacy Notice.
Guest-contact saving requires permission to view guest details, the personal contact-sync setting to be enabled, and device Contacts permission. Your organization controls whether the feature is available.
Turning the feature off stops future saves. Contacts already added to the device remain until you edit or delete them in the Contacts app.
Privacy and account requests
Review the Staff App Privacy Notice for details about notifications, contacts, precise and background location, attendance proof, liveness checks, PLN images, retention, and your choices.
For correction, access, or deletion requests, use the Account area in Rental AutoPilot Settings when available, contact the administrator of the organization that supplied your account, or email admin@rentalautopilot.com. We may need to verify your identity and the organization's authority before acting.
Contact
Jalan Sriwijaya 32
Legian, Kuta, Bali 80361
Indonesia
